Frequently people ask me how do I get better? How do I grow? How do I improve? Those are all good questions. In fact, if you don't ask yourself these questions, you should!
The first step is getting better, growing, and improving is to figure out where you are starting. Without knowing the starting point it is impossible to know how to get to where you want to go. Think about driving. If you do not have a starting point, it is impossible to know how to get to the end point. Not only how to get there, but also how long it will take, how difficult it will be, etc.
So how do we evaluate the starting point? The best way is to use three simple questions. Let's use a sales call as an example. After the sales call is over, ask yourself these three simple questions:
- What went well?
- What went okay, but not really well?
- What did not go well?
Now asking yourself the questions is not the key to growth and improvement - the true benefit comes in answering them. However you must ask them to be able to answer them. Let's go deeper.
1. What went well?
When we ask ourselves this question it allows us to understand what worked, and why. Understanding this helps us identify what we need to do more of.
2. What went okay, but not really well?
When we ask ourselves this question it allows us to understand what kind of worked, however did not work as well as we would like. Understanding this helps us identify what we need to do better.
3. What did not go well?
When we ask ourselves this question it allows us to understand what did not work, and why. Understanding this helps us identify what we need to do differently.
Think of this as what you need to do MORE, BETTER, and DIFFERENT. When we understand this about the sales call it allows us to understand our starting point. Once we know this we can chart a course to work on getting better.
This three question concept works wonderfully for many things in life, not just sales calls. Our clients find ways to use it for many things in their professional worlds - as well as many things in their personal worlds. Not only for yourself, but for your employees, team members, friends, family, etc.
So let me ask, what do you need to do MORE of, what do you need to do BETTER, and / or what do you need to do DIFFERENTLY? If you are not 100% sure or if your answers bother you, you are not alone. Many people struggle with this. You would want to find a Business Growth Consultant who can help.