Customer Care Boot Camp
Find the hidden sales force within your company
- Worried your inside sales team isn’t maximizing client interactions?
- Concerned your customer service team may be losing you money?
- Troubled when you hear what your customer service staff says to customers & prospects?
If you’d like to close additional business with your current customers, and quickly uncover any dissatisfaction with your clients, there’s one area you should be concentrating on: CUSTOMER SERVICE
Your customer service team is a hidden sales force within your company right now.
With the Customer Care Boot Camp, we help you and your customer service team to:
- Close additional business with your current customers
- Quickly uncover any dissatisfaction your clients have
- Master skills and confidence to recognize business opportunities
- Develop questioning and qualifying skills to get to the heard of a prospect’s needs
- Improve telephone and email communication skills